Terms and Conditions

These service terms govern access to and use of the SweepShark Casino website, player accounts, games, promotions, and related services. By registering, logging in, making deposits, placing wagers, or otherwise using the platform you accept these site terms. This page sets out the main rules, rights, and responsibilities that apply when you use our services so you know what to expect and how we operate.

Who may use the platform

SweepShark Casino is intended for adults only. You must be at least 18 years old, or the minimum legal gambling age in your jurisdiction where higher, and you must not be located where participation would be prohibited by law. It is your responsibility to make sure online gaming is lawful where you are located. We may limit or deny access from certain states or regions at our discretion.

Note on state restrictions for certain offers: some promotions and features are restricted in California, Connecticut, Delaware, Idaho, Louisiana, Michigan, Montana, Nevada, New York, Rhode Island, Washington, West Virginia, and Wyoming. Check specific promotion rules before participating.

Account registration

To open an account you must provide accurate and current information and register the account in your own name. Each player may only create and use the number of accounts permitted by the operator. You may be required to verify your contact details, payment method, or other information before you can deposit, play, or withdraw. Keeping your account information up to date helps avoid delays and supports secure transactions.

Identity checks and verification

We may request documents or information to verify your identity, age, address, payment method ownership, or other account details. Typical checks include government identification, proof of address, and proof of payment. Verification may be required before enabling withdrawals, high-value transactions, or certain promotions. Providing requested documentation promptly helps prevent interruptions in service.

Use of the player account

You are responsible for maintaining the confidentiality of your login details and for all activity that occurs through your account. Accounts are personal and must not be shared, transferred, sold, or used on behalf of another person. If you suspect unauthorized activity, contact our support team immediately.

Deposits, withdrawals, and balances

SweepShark Casino accepts a range of payment methods, including Apple Pay, Google Pay, MasterCard, and Visa. All transactions are processed in United States dollars. Payment method availability, processing times, deposit and withdrawal limits, and fees may vary. Withdrawal requests may be reviewed and subject to verification before approval. We reserve the right to place reasonable checks on transactions to comply with legal and security requirements.

General balance rules

• Winnings and bonus balances are governed by the specific conditions that apply to each currency or token type offered on the platform.
• Accounts inactive for extended periods may be subject to restrictions; inactivity policies are set out in the account rules.

Bonuses and promotions

Promotional offers, including free coins, purchase bonuses, daily rewards, cashback, and referral incentives, are subject to additional bonus terms that may set eligibility, wagering requirements, time limits, game restrictions, and maximum conversion or withdrawal amounts. Examples of typical terms you should expect:

• Many Sweeps Coin offers carry a 1x wagering requirement on eligible games.
• Some purchase bonuses require a minimum purchase starting at $24.99.
• Welcome, daily, and no-deposit promotions may be credited automatically upon signup, verification, or login.
• Some promotions require an active purchase before winnings can be redeemed as cash.
• Offers may be restricted in certain states, and bonuses cannot be shared or transferred between accounts.

Always read the specific promotion terms before opting in. All bonus use is subject to the platform’s bonus policy and any other rules displayed with the offer.

Game availability and service access

We provide a wide selection of games from third-party developers, including slots, blackjack, roulette, video poker, craps, and live dealer titles. Game availability may depend on your location, device, or regulatory restrictions. Maintenance, software updates, or technical issues may cause games, features, or promotions to be unavailable temporarily or permanently. We do not guarantee that every game, feature, or payment method will always be available.

Fair play and prohibited behavior

You must use the platform lawfully and fairly. Prohibited behavior includes, but is not limited to:

• fraud, collusion, or chargeback abuse
• bonus abuse, false information, or multiple account abuse beyond permitted limits
• attempting to manipulate games, systems, or promotions
• using unauthorized software, bots, or automated methods
• allowing another person to use your account

We expect players to play responsibly and to respect the rules that keep the platform fair for everyone.

Restricted conduct and operator rights

If we reasonably believe the rules have been broken, verification is incomplete, or misuse has occurred, we may refuse service, limit access, suspend bonuses, withhold promotions, freeze transactions for review, or close accounts. Actions taken will be proportionate and aimed at protecting other players and ensuring the integrity of the service. We will provide explanation where possible and comply with applicable legal requirements.

Errors, mistakes, and technical issues

From time to time there may be system errors, display mistakes, incorrect balances, pricing issues, bonus errors, game malfunctions, or interrupted sessions. We reserve the right to correct obvious errors and to take reasonable steps to address the consequences of technical faults. Where appropriate, adjustments will be made in a fair and transparent manner. We do not guarantee uninterrupted access at all times.

Responsible gaming and player protection

Gambling should be treated as entertainment, not as a way to make money. We provide tools and options to help players control their activity, such as deposit limits, session reminders, cooling-off periods, and self-exclusion where available. If you feel your play is becoming a problem, use the available tools, contact support, or seek independent advice. Responsible play protections and resources are listed in our responsible gaming section.

Intellectual property

The site design, graphics, text, logos, software, and other original content are owned by SweepShark Casino or our licensors. You may view and use content for personal, noncommercial use only. You may not copy, reproduce, republish, distribute, or commercially exploit site content without prior written permission.

Third-party providers and linked services

We work with external game developers and service providers, including but not limited to 1spin4win, Betsoft, Bgaming (Softswiss), Booming Games, Evoplay, Iconic21, Jili Games, Mancala Gaming, Netgame, Penguin King, and Tom Horn Enterprise. Certain functions of the site rely on third-party technology, payment processors, or content providers. Those providers have their own terms and operational limits, and availability may vary.

Accepted payment partners and technical providers may change from time to time. We do not control all aspects of third-party services and are not liable for failures beyond our reasonable control.

Limitation of liability

To the extent permitted by law, SweepShark Casino is not responsible for losses or damages arising from:

• technical interruptions, software failures, or third-party service outages
• user error, unsupported devices, or misconfigured settings
• force majeure events or circumstances beyond our control
• misuse of the service, or breach of these conditions of use by the player

Our liability is limited to what is reasonable under applicable law and the nature of the claim. Nothing in these terms seeks to exclude liability where prohibited by law.

No guarantees

The website, games, and services are provided on an “as is” and “as available” basis. We do not guarantee constant availability, uninterrupted operation, or that all content will be error-free. Where problems occur, we will aim to correct them promptly and transparently.

Changes to the terms

We may update these conditions of use from time to time. The latest version published on this page will apply from the date it is posted, unless we state otherwise. Continued use of the platform after the updated terms are posted means you accept those changes. We encourage players to review these rules periodically.

Related policies

These service terms sit alongside other important policies you should read, such as our Privacy Policy, responsible gaming information, bonus terms, anti-money laundering and know-your-customer procedures, and cookie policy. Those pages explain how we handle personal data, security, and specific promotional rules.

Contact information

If you have questions about these terms or your account, contact our support team via live chat on the site or by email at support@sweepsharkscasino.com. Our support hours and response times are published on the platform.

These rules are intended to create clear expectations for use of the SweepShark Casino website, accounts, and services. By using the platform you confirm that you understand and accept these terms, and agree to follow the player responsibilities and conditions set out here.